Registration

1. Register your name on the logbook and submit requirements.

Receiving and logging in of clients. Initial interview for client’s needs and refer to the assigned office staff

None

2 minutes

PHOEBUS PELAYO

Admin. Aide I

(Casual Laborer I)

Interview and Assessment

1. A CSWD Staff in-charge will interview/assess your needs and inform you to wait for notification of release of assistance at City Treasurer’s Office (CTO).

Assessment of client’s needs and validation of documents/ requirements submitted. 

None

30 minutes

MYLA DAWATAN Admin Officer I

ARMIE DELA CRUZ

Youth Development Assistance

CAREN BURO

Laborer I (Job Order)

Preparation of Assessment Report

1. A CSWD Staff in-charge will prepare assessment report.

Preparation of Social Case Summary Report or Form 200 with complete pertinent documents

None

3 days

MYLA DAWATAN 

Admin Officer I

ARMIE DELA CRUZ

Youth Development Assistance

CAREN BURO

Laborer I (Job Order)

Processing of Financial Assistance

1. CSWD staff in-charge prepare all pertinent documents for processing of payroll/voucher.

Preparation of payroll/voucher to be forwarded to Finance Offices

None

2 days

JOHN REY PALASOL

Laborer I

(Job Order)

Release of Assistance 

1. Once financial assistance is ready, employee in-charge will notify client.

Assist and guide the client for releasing of assistance at the City Treasurer’s Office.

None

8 minutes

ERNA BOMPAT

Social Welfare Aide